Refund policy

Here's the updated Return Policy excluding the European Union Cooling-Off Period, and specifically tailored for the US market:

Return Policy

Last updated: December 8, 2025

We offer a 7-day return policy, meaning you have 7 days after receiving your item to request a return. We provide free returns for eligible items within this period.

Eligibility for Return:

To be eligible for a return, your item must meet the following conditions:

  • Unworn or unused

  • In the same condition as received

  • In original packaging with tags attached

  • Receipt or proof of purchase required

How to Start a Return:

  1. Contact Us: Reach out to us at rollingbargainsva@gmail.com to initiate the return process. Please include your order number and details about the item you wish to return.

  2. Return Address: Returns should be sent to:

    • 8303 Rugby Rd, Manassas, VA

Once your return is accepted, we will provide you with a free return shipping label and detailed instructions on how to send back the item. Returns without prior approval will not be accepted.

If you have any questions about the return process, please feel free to reach out at rollingbargainsva@gmail.com.

Damages or Issues:

Please inspect your order immediately upon receipt. If the item is defective, damaged, or if you received the wrong product, please contact us within 48 hours so we can resolve the issue promptly.

Exceptions to the Return Policy:

The following items are non-returnable:

  • Perishable goods (e.g., food, flowers, plants)

  • Custom products (e.g., special orders, personalized items)

  • Personal care items (e.g., beauty products)

  • Hazardous materials, flammable liquids, or gases

  • Sale items and gift cards

If you have questions about a specific item, please contact us.

Exchanges:

To ensure you get the item you want, we recommend returning the item and placing a separate order for the new one.

Refunds:

Once we receive and inspect your return, we will notify you if the refund is approved. If approved, your refund will be issued to your original payment method within 10 business days. Please note that it may take some time for your bank or credit card provider to process and post the refund.

If 15 business days have passed since your return was approved and you haven't received your refund, please contact us at rollingbargainsva@gmail.com